The online bookings have been coming in thick and fast, and it all seems to be working pretty well as the new system and we gradually get to know each other. We have benefited from a lot of very patient and helpful support from the SuperControl team and also all the kind guests who willingly – and occasionally unwittingly – became trial guinea pigs.
Anyone who uses the online system, please let us know if you meet any hitches. We do know that doing it online suits a lot of people’s lifestyles these days and we really want it to work as slickly as possible with the minimum of hassle for all concerned. It certainly simplifies things this end.
You can make an instant provisional booking online – no more laborious downloading of the booking form for you, filling it in and sending it off by post with a cheque.
See the How to Book page for more detailed information. Please note, until we have personally confirmed it, your booking remains provisional because of the risk of our having just the previous minute promised the dates you want to someone over the phone.
However, for all those of you who far prefer to do it more personally by email or telephone, everything will continue as before.
And of course, nothing will really have intrinsically changed. Lurking behind the sophisticated online booking system it will still be John and me here in our study at Orchard Farm and of course sometimes Debbie when we are away. It will still be us answering the phone and we will still be more than happy to take bookings over the telephone for those who prefer the human contact and personal touch.
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