// you’re reading...

Press & Your Comments

Visitrac Online Survey: the difference it has made

The results, the scores and comments, have given us confidence because the average score never dips much below 9.5/10.

We have been grateful to pick up some hints of what might be improved, and have as far as possible acted on these, most notably replacing the beds;¬† the Tom’s Barn bed had been superb but we had not realised¬† that it had begun to pass its prime. The outcome, a Vi-spring bed and mattress in Tom’s Barn and a specially commissioned Vi-spring mattress for the slightly wider/longer bed in Douglas’s Barn.

We have acted also on suggestions of extra ‘little extras’ we could provide, such as an apron, tasting teaspoons, a thermos, a really sharp knife.

Discussion

No comments for “Visitrac Online Survey: the difference it has made”

Post a comment