We had our annual (except it was only ten or so months since the last one) Visit Britain Quality Assurance Scheme inspection on Thursday June 4. It was conducted by a new to us inspector who was very pleasant, very thorough we felt, and very fair. So we were somewhat surprised to discover, in spite [...]
Earlier this year we received the news of this award. Apparently the award is for exceptional quality of accommodation and customer service made to all Five Star holiday cottages that achieve 91% or over in their overall Quality in Tourism inspection score. We had no idea, so the whole thing came right out of the [...]