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Tom’s and Douglas’s Barns: Data Privacy Policy

Privacy Policy

We are committed to ensuring the best standards of practice at all times and in all our activities and visitors to our web site can be assured that the protection of privacy and confidentiality are given the highest priority.

All personal information is collected, held and used in strict compliance with the Data Protection Act 1998.

Your credit/debit card details

We do not store your credit/debit card details. SagePay, our Internet Payment Service Provider, provides the software which enables  our website to take secure online credit and debit card payments.

We have attained PCI DSS (Payment Card Industry Security Standards Council) Compliance. 

Information Collected

We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given.

Anonymous information is collected, such as the number of visitors to the website in a given period or details of properties and dates selected for online bookings, but it is purely statistical and cannot be used to identify an individual user.

Cookies are not used to collect any other information from visitors to the website.

Visitors interested in requesting more information including news about last minute availability or special offers can provide contact details via a fill-in form, or they can tick a box requesting inclusion on the list when booking or enquiring on our website.

Visitors will not normally be contacted unless such information is given.

Visitors are also invited to give additional company information but a decision not to do so does not affect any subsequent negotiations or discussions.

Use of Information

Use by us

• The information collected will be used to contact you with further details of our current activities or to send details of future initiatives or events. It may also be used for research purposes.

• You can inform us at any time if you no longer require such information to be sent.

• If you provide your email address to us, you agree that we may send information to you by email in relation to our Services and in relation to any new services, initiatives or events.

• You will have the opportunity to unsubscribe from any such emails at any time.

Use by Premier Cottages

• As members of Premier Cottages Ltd., which is a co-operative of top quality holiday cottage owners (and not an agency), we are contracted to provide our organisation with the names and addresses of all guests enquiring or booking with us during the previous year, in order that these guests may be sent a Premier Cottages brochure, and occasional relevant information.

• We may also refer a prospective client’s contact details to other Premier Cottage owners whom we know to have a vacancy when we are unable to fulfil a request for a certain date.

• You will have the opportunity to unsubscribe from any such emails at any time.

Use by SuperControl

• We will share your details with our booking system, SuperControl for the purpose of them delivering their service to us. For example they provide a verified reviews service called UpFrontReviews and we may ask them to send you an email invitation to submit a review about your stay.

• You consent to us providing your details to SuperControl in this way.

• You will have the opportunity to unsubscribe from any such emails at any time.

Data Security

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by us have access to this data.

Integrity of Data

We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.

Children

Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.

Enforcement

Any queries relating to our collection or use of personal information should please be addressed to marion@tomsbarn.co.uk

Angela and Robert Roebuck Last Updated 21 June 2016

LATEST NEWS

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  • Happy New Year to you all – our 3rd here!

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