Romantic cottages for two in the Peak District

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Cancellation and Insurance Summary

If for whatever reason you cannot take the holiday you have booked in one of our barns you are still liable to pay for the booking in full, even if we have not yet received your balance.

However, we would do our very best to re-let the dates; given enough warning we would be reasonably confident that we could do so, although possibly at a discounted rate. There will be very little chance of success for a last minute cancellation.

If we succeed in re-letting the dates:

  1. If full payment has already been made we will refund the amount you have paid, less:
    • Any possible discount we may have had to offer in order to re-let the dates
    • A token £10 admin charge
  2. If you have not yet paid the balance and we are able to re-let the dates you are no longer responsible for paying the balance.

If we are unable to re-let the dates, for whatever reason, you are still responsible for the full payment due to us for your rent.

We therefore strongly recommend that you take out holiday cancellation insurance. For our guests’ convenience we supply a leaflet about the Pavey Group UK Holiday Protection scheme to all guests but we understand similar schemes can be obtained from any good insurance broker.

Please note that we have no connection with Pavey other than that they offer a special deal to Premier Cottage guests. They do pay a small commission but if any of our guests do take out holiday cancellation insurance under this scheme we have undertaken to donate the small commission we would receive to a small charity we like to support, www.marysmeals.org.

The deposit is not normally refundable. However we would use our discretion in genuine cases of unforeseeable personal situations that have arisen.

Angela and Robert Roebuck

Tom’s Barn and Douglas’s Barn

Last reviewed  20 November 2016

LATEST NEWS

  • Snow at Orchard Farm and why not Spend Christmas at Douglas’s Barn

    Short breaks are available for the rest of the year and still time to book Christmas at Douglas’s Barn. Reduced rates in both barns until 22nd December 2017. Start and end dates can be flexible. Look at Availability and Booking for available dates

  • We are celebrating a new award

    We have just been awarded a 2017 VisitEngland Rose Award in recognition of Excellent Customer Service. These awards are given annually to 100 VisitEngland quality assessed accommodation businesses that go the extra mile in order to provide excellent customer service and can only be won once. The nominations are triggered following annual VisitEngland assessment and […]

  • Last Minute Availability for 23 October 2017

    Due to a late cancellation Douglas’s Barn has become available from 23 to 30 October 2017. Full week, Monday to Monday or part week Monday to Friday or Friday to Monday. Late deal rates, 7 day break £495, 3 night weekend, Friday to Monday or 4 day Monday to Friday break £345.

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