If for whatever reason you cannot take the holiday you have booked in one of our barns you are still liable to pay for the booking in full, even if we have not yet received your balance.
However, we would do our very best to re-let the dates; given enough warning we would be reasonably confident that we could do so, although possibly at a discounted rate. There will be very little chance of success for a last minute cancellation.
If we succeed in re-letting the dates:
If we are unable to re-let the dates, for whatever reason, you are still responsible for the full payment due to us for your rent.
We therefore strongly recommend that you take out holiday cancellation insurance. For our guests’ convenience we supply a leaflet about the Pavey Group UK Holiday Protection scheme to all guests but we understand similar schemes can be obtained from any good insurance broker.
Please note that we have no connection with Pavey other than that they offer a special deal to Premier Cottage guests. They do pay a small commission but if any of our guests do take out holiday cancellation insurance under this scheme we have undertaken to donate the small commission we would receive to a small charity we like to support, www.marysmeals.org.
The deposit is not normally refundable. However we would use our discretion in genuine cases of unforeseeable personal situations that have arisen.
Angela and Robert Roebuck
Tom’s Barn and Douglas’s Barn
Last reviewed 20 November 2016
Breaks are available in Douglas’s Barn at a 10% discounted rate between 1 May 2017 and 26 May 2017. A 3 day weekend break or 4 day mid week break is on offer for £410 and a 7 day beak at £625. Why not treat yourself for a few days away in the beautiful Peak […]
Happy Easter to all our guests, past, present and future. Thought today’s guests in Tom’s Barn and Douglas’s Barn would appreciate special cakes.
Ashbourne’s first ever Thursday market in the new location of Civic Square has got off to a bustling start, with traders turning out early to await their first customers. The new location, alongside Waitrose off Shaw Croft, is part of a trial to see if new life can be breathed into the Thursday market, which […]