We thought we were ticking off a plumbing worry. But you never know what’s round the corner, and there was a far bigger anxiety looming. Twenty four hours of drying out pillows and washing, drying (and ironing yet to come) of previously beautifully laundered bedding later, I can tell you about it. And I still haven’t finished the washing.
What on earth happened, you may wonder? Normally on a Friday we get up bright and early, I make the ‘cake of the day’ for our guests, John fetches the logs for Tom’s Barn and empties the bins, I finish off any ironing that’s needed for the changeover and by 10am when our guests leave we are ready to face another changeover and all that might involve. At 8am yesterday morning the phone rang and Bill in Tom’s Barn broke the news that they had discovered there been a serious leak overnight, from the water tank. The water had drizzled steadily but silently, quietly soaking into four complete sets of beautifully laundered bedlinen and four sets of spare towels, and some pillows, and the new carpet below.
Our guests had only discovered when they had gone to the airing cupboard as they packed. They had done all the right things like instantly turning off the water and kindly removing many of the soaking sheets to the bathroom. Thank you Bill and Barbara – it was hardly the relaxed ending to a great stay! After they left, Roger our plumber, arrived pretty soon after to discover it was merely one tiny perished washer which had been the cause of this flood. He was able to replace it very quickly, and also to fit the seat so that was a bonus, to have it fitted professionally.
Dealing with all the soaking bedding is an ongoing story. Eight loads of washing, drying and potential ironing later we still have more previously immaculately laundered sets of bedding to rewash and iron. I wish we had taken a photo between us but it wouldn’t have been a very encouraging one. However, although O might be having a good moan, we are well aware it could have been much worse. Nothing was stained and thanks to the water being well absorbed by everything in the airing cupboard – and, admittedly, the carpet – the water didn’t come through kitchen ceiling; the damage could have been much worse.
As Bill and Barbara said their farewell, Barbara asked if at moments like this we felt it was all worth it, and we were able to say, quite genuinely, that yes, it was! And if that isn’t tempting fate, what is…?
We have just been awarded a 2017 VisitEngland Rose Award in recognition of Excellent Customer Service. These awards are given annually to 100 VisitEngland quality assessed accommodation businesses that go the extra mile in order to provide excellent customer service and can only be won once. The nominations are triggered following annual VisitEngland assessment and […]
Due to a late cancellation Douglas’s Barn has become available from 23 to 30 October 2017. Full week, Monday to Monday or part week Monday to Friday or Friday to Monday. Late deal rates, 7 day break £495, 3 night weekend, Friday to Monday or 4 day Monday to Friday break £345.
Why not treat yourself to a few days away in the Peak District in Douglas’s or Tom’s Barns. The prices have been reduced from 17 November to 7 December 2016. The days may be shorter but it is great to get out for a few hours for a walk or drive in the lovely countryside. […]