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The sun shone, but not such a good day for some

The snowdrops are ALMOST out. One could call it out, but they aren’t quite in full bloom.That’s the good news.

Now for the rest. Not such a good day today. I got up at 5.30 to finish as I fondly hoped our tax accounts for the end of the year (deadline end of Jan but they have to go to our lovely accountant, Yvonne, first; every year I think I will get them all done for her by May at the latest and every year we reach January and do them in a stressful flurry…).

Full of remorse, recriminations and some optimistic hopes (see above) I switched on the computer to check emails and get going. No emails, no calendar, no contacts, no address book, just a gushing welcome to me as a new much valued Entourage member (the Mac equivalent of Outlook) with a warm invitation to watch a video to see how to get started and make the most of Entourage. Not what one wants to see as a seasoned user, and at 5.30 in the morning.

And yes, I have set up an ongoing backup system now (talk about stable doors and bolting horses). But please, if you have sent an email and get no response, please try again, or better still ring, on 01335 390 519.

Somehow, somehow, I had done something last night (what, I do not know) to erase absolutely everything off Entourage. As one can’t normally even delete one email without being asked if that it really what one wants to do, how can anyone unknowingly, without any warning, delete absolutely everything without a single warning that this is what is gong to happen? And what did I do?

I couldn’t even email our computer support team at Dove Computers in Ashbourne, so had to wait until 9 this morning to speak to Aaron. Needless to say, Aaron  is as perplexed as we are, but has been able to re establish our email account, and emails (some emails) from the last few days came flooding through. He also managed to restore old contacts etc (I had not backed up recently;  I always will from now on. Let this be a warning.

So far, things are half better but very very far from good. Very fortunately our online booking system and all emails coming from there are unaffected, coming through a completely different route; I can send emails but only receive a few. On my Blackberry I am getting most which is a great relief, but typing longish responses is not so easy on a mobile phone…

So here I am, feeling better than this morning (a jolly evening with my book club did a lot to restore equanimity) but far from confident. Aaron meanwhile is hoping to get some help from Microsoft about our problem so I trust, no doubt after a few  more lengthy remote sessions, things may look up a little. I may never restore all the old emails; I only kept important ones but they were neatly filed – and were important –  so my total efficiency in the immediate future is going to take some extra effort!

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