A busy day today and it is pleasant to relax now.
Fridays are always busy but today was busier than necessary.
We had a Fire Safety Assessment scheduled for today (they had to have entry into both barns, so it had to be a Friday). When I realised today was also our cleaning day I rang to explain that we would not have much time to spare, could we perhaps suggest that another day might be better? The very pleasant man assured me there was absolutely no need to worry. ‘We’ll only take a few minutes of your time he said and then we’ll spend the rest inspecting both barns on our own’.
Well, rather predictably, the whole visit took over two hours, and for a lot of it in spite of their assurances, they needed one of us there. As John was busy power washing our stone slabs which with all this rain were getting very potentially slippery, of course the one of us the Fire Audit men needed was me. I must have appeared very distracted and possibly not as cooperative as I/they would have wished. When you want, as we do, each barn to look immaculate when guests arrive, so it feels to them as if no one has ever been before, this doesn’t happen by chance. It takes 4 1/2 to 5 hours of sheer physical (loving – we take a pride in it) slog. And it’s got to be ready when the guests arrive. Unlike some deadlines, there is no scope for saying ‘ Sorry, I’ll be a day or two late’, or even an hour or two…
Anyway, with John drafted in after he’d got all the slabs looking startlingly anaemic and for the moment not even potentially slippery, and all was well. We finished in time, as did Janet in Tom’s Barn, so that’s that for a couple of days.
Ad as for the audit, we now await the official report. Nothing dramatic was mentioned today; we were told we ought to have an extra smoke detector at the top of the stairs in both barns and one or two other very sensible suggestions. After all, the last thing anyone wants is a fire so any advice to help prevent the likelihood is gratefully received and acted upon if practicable
More news later, when we have received the report.
We have just been awarded a 2017 VisitEngland Rose Award in recognition of Excellent Customer Service. These awards are given annually to 100 VisitEngland quality assessed accommodation businesses that go the extra mile in order to provide excellent customer service and can only be won once. The nominations are triggered following annual VisitEngland assessment and […]
Due to a late cancellation Douglas’s Barn has become available from 23 to 30 October 2017. Full week, Monday to Monday or part week Monday to Friday or Friday to Monday. Late deal rates, 7 day break £495, 3 night weekend, Friday to Monday or 4 day Monday to Friday break £345.
Why not treat yourself to a few days away in the Peak District in Douglas’s or Tom’s Barns. The prices have been reduced from 17 November to 7 December 2016. The days may be shorter but it is great to get out for a few hours for a walk or drive in the lovely countryside. […]