Did you need to complain about anything during your stay?
No 72 96%
Yes 3 4%
What was the nature of your complaint?
A very small one: we had asked for a daily newspaper and did not receive it
Black chunks coming out of the jets in the whirlpool bath.
How would you rate the way your complaint was handled?
5/10 1 guest 33%
7/10 1 33%
9/10 1 33%
Average Score = 7.00
(Total no. of questionnaires returned: 75)
Breaks are available in Douglas’s Barn at a 10% discounted rate between 1 May 2017 and 26 May 2017. A 3 day weekend break or 4 day mid week break is on offer for £410 and a 7 day beak at £625. Why not treat yourself for a few days away in the beautiful Peak […]
Happy Easter to all our guests, past, present and future. Thought today’s guests in Tom’s Barn and Douglas’s Barn would appreciate special cakes.
Ashbourne’s first ever Thursday market in the new location of Civic Square has got off to a bustling start, with traders turning out early to await their first customers. The new location, alongside Waitrose off Shaw Croft, is part of a trial to see if new life can be breathed into the Thursday market, which […]