We heard some time ago that we had been granted Five Stars and a Gold Award for both Tom’s and Douglas’s Barns, which of course was a great relief and delight. Just when I was beginning to wonder whether I had dreamed the whole thing we have now actually received the 2010 Inspection Reports. We will happily produce detailed facts and figures for anyone who would like to see them.
Just to explain for those who are lucky enough not to have to deal with these things: to achieve Five Stars in self-catering accommodation there are various straight forward conditions which must be fulfilled – such as, for instance, the property must have a dishwasher.
The Gold Award is for ‘exceptional quality of accommodation and customer service’.
Also, much less simple, one must also satisfy the inspector that in each of all the following sections the accommodation meets the minimum level for (in our case) Five Star: the Exterior and Setting, ‘Management Efficiency’, Cleanliness, Public Areas, Bedrooms, Bathrooms, Kitchens.
We’re delighted to have met these fairly stringent guidelines and just as delighted to report that once again we have achieved 100% for cleanliness throughout both barns – well done Janet and Carol!
There were one or two anomalies – possibly even in our favour – which we find really puzzling and for which we thought we would seek an explanation – possibly more about that later. However, the final average overall score for Douglas’s Barn is 92%, and 91% for Tom’s Barn and we’re not complaining about anything.
We have just been awarded a 2017 VisitEngland Rose Award in recognition of Excellent Customer Service. These awards are given annually to 100 VisitEngland quality assessed accommodation businesses that go the extra mile in order to provide excellent customer service and can only be won once. The nominations are triggered following annual VisitEngland assessment and […]
Due to a late cancellation Douglas’s Barn has become available from 23 to 30 October 2017. Full week, Monday to Monday or part week Monday to Friday or Friday to Monday. Late deal rates, 7 day break £495, 3 night weekend, Friday to Monday or 4 day Monday to Friday break £345.
Why not treat yourself to a few days away in the Peak District in Douglas’s or Tom’s Barns. The prices have been reduced from 17 November to 7 December 2016. The days may be shorter but it is great to get out for a few hours for a walk or drive in the lovely countryside. […]